How to Cancel or Update a Pending Price Change Request

If you request a price change on a title in your IngramSpark, you have the ability to reverse this request prior to it processing.

When you request a price change on your book, the information is set up pending an update from our system. The first Friday after you submit the change will enable this to become effective. This can be seen by the date on your pending change:

If you wish to undo this request before it updates, this can be achieved directly from your IngramSpark account.

First, select the book you wish to change, then select 'Print Info' at the top of the page:

Scroll down to 'Print Pricing', when you get to this section, press the 'Edit' button on the right:

Then select 'Effective Dates' and select the request you wish to change; if there are multiple, they will appear as a drop-down:

Finally, select the grey 'X' button next to each price you wish to undo to cancel the price change, or update the amounts, wholesale discount or return policy to the new desired amount. 

Please note that if changing this, the new amount cannot match the amount currently set up on your title.

This will then update the price change request. Make sure to press the blue 'save' button at the top when done:

If a price change has already been processed and you wish to change it, you will need to add a new price amount, and the next effective price change date will update this for you.