Handling 'Revision Incomplete' Status

Introduction

This guide explains how to resolve the "Revision Incomplete" status that may appear on your book project within IngramSpark. This status typically indicates that metadata changes or file uploads were not saved properly. Following these steps will help you correct the issue and successfully update your title.

Issue Description

The "Revision Incomplete" status means that either metadata edits or uploaded files were not fully saved, preventing updates from being processed. This can occur when changes are made but not confirmed or saved within the platform, or when the file upload process is interrupted or incomplete.

How to Resolve the "Revision Incomplete" Status

To fix this status, follow the appropriate steps below depending on whether you are updating metadata or uploading new files.

For Metadata Changes

1. Navigate to your title's dashboard in your IngramSpark account.

2. Click on the "Undo Revision" button to revert the incomplete edits.

3. Re-enter your metadata changes carefully, ensuring all required fields are completed.

4. Make sure to click "Save" or "Submit" after making all changes to confirm them.

For File Uploads

1. Use the "Upload New Files" process from your title dashboard.

2. Upload each file fully; wait until the upload progress reaches 100% before proceeding.

3. After uploading, be sure to click "Save" or "Submit" to update your title with the new files.

4. Confirm that your title status updates and that "Revision Incomplete" no longer appears.

Metadata Changes Processing

Sometimes your metadata status may not update immediately after uploading the correct information or a new file. If this is the case please allow this status to update within 24 hours, if your status does not update from Revision incomplete that means the continue button or some information is missing in order to finalize this change.

Please check the question mark next to the status to review how to proceed with this error:

Additional Recommendations

- Always double-check that all required information is complete before saving changes.

- Avoid navigating away or closing your browser during file uploads to prevent interruption.

- If problems persist after following these steps, consider clearing your browser cache or trying a different browser.