Login Issues & Account Access

This troubleshooting guide is designed to help IngramSpark users resolve common login issues. If you are experiencing difficulties logging into your account, this guide will provide effective solutions and tips.

Please be advised that the most common cases of login issues are the result of using an incorrect email address or the account is closed.

Make sure you're in the correct place:

• The URL to log in is: https://myaccount.ingramspark.com/
• You can request a temporary password at: https://myaccount.ingramspark.com/ForgotPassword 

If you have requested a six-digit code and have not received it:

• Check your spam/junk folder.
• Try using a different email address that your account may be registered to. 

If you have received a six-digit code password and it isn't working:

• Clear your cookies and cache to remove stored login data.
• Restart your device to refresh system settings.
• Try logging in using a different browser or use your browser's incognito mode.
• Check your capitalization and spacing. If you copy/paste the six-digit code, you may have inadvertently added an extra blank character at the end of the password that needs to be removed. 

Let us know if you are still having trouble:

https://help.ingramspark.com/hc/en-us/requests/new 

Include details such as the steps you've taken, browser(s) you've used, email addresses you've tried, and any error messages you've encountered.