Resolving Common File Issues

Introduction

This guide helps IngramSpark users resolve common cover and interior file issues during the submission process. Ensuring your files meet our specifications will avoid delays and facilitate smooth approval.

Issue Description

Cover rejection often occurs due to insufficient bleed, safety area violations, or spine errors. Interior file problems usually involve PDFs that do not match trim size or bleed requirements.

Using the Cover Template Generator

To correct cover issues, use the Cover Template Generator that matches your book's specifications exactly. This tool provides a template indicating trim size, spine width, safety margins, and bleed areas to ensure your cover file is correctly formatted.

Make sure all critical design elements, including text and logos, are positioned within the safety margins. Bleed areas should extend at least 0.125 inches (3.2 mm) beyond the trim edges to avoid white lines after trimming. Check spine width measurements carefully to avoid errors or misalignments.

Preparing Interior Files

Interior PDF files must correspond with your chosen trim size and include the necessary bleed if applicable. Verify that images and text do not extend beyond the page boundaries.

Refer to the IngramSpark File Creation Guide for detailed technical specifications, including file resolution, color profiles, and acceptable file formats. Adjust your files accordingly before uploading.

Uploading Revisions

If your files are rejected, revise and upload updated versions as soon as possible. IngramSpark allows multiple file revisions before final approval at no extra cost, so take time to ensure compliance.

Always review your files carefully after upload to confirm that changes have been applied correctly and that your title progresses through the approval workflow smoothly.

Tips and Best Practices

• Download and use the exact Cover Template for your book's trim size and page count.
• Keep important text and images within safety margins to prevent cropping.
• Interior files with full-page designs should maintain at least 0.125 inch (3.2 mm) bleed around all edges. Otherwise, a white border may appear when the book is printed and trimmed. 
• Use the IngramSpark File Creation Guide as your source for technical standards.
• Upload revised files promptly when corrections are needed.

Additional Resources

PDF File Checklist Common causes of print file rejection and delays to avoid

File Creation Guide How to set up print files

Self-Publishing Experts Companies vetted by IngramSpark who provide services on editing, design, marketing, and more (many at special discounted rates)