change update list retail price discount return information edit metadata multiple subtitles

How to Change Your Book Information That Appears on Websites

Updating the information about your book is quick and easy on the IngramSpark platform.

IngramSpark will accept up to 500 characters for keywords.

Many retail websites only look at the first 350 characters (including spaces).

How to Submit a Metadata Revision

• Login to your IngramSpark account
• Click on the title of your book - this will take you to the Title Information page for the book
• Click on the Edit button beside the information that needs to be updated. For example, if you are updating the author name, you will click on the edit button beside About the Author/Contributor
• If your book appears to have the subtitle twice, it needs to be removed from the title field and listed only in the subtitle field.
• After updating the information, click the Save button or checkmark to ensure your changes are saved

Changes to book information (except price, discount, and returns) are updated and sent to our distribution partners in the next metadata feed, which is usually sent out within 24 hours.

Request the FREE DOWNLOAD of the Metadata Guide to learn more about providing good metadata for your book.

How to Change the Retail Price, Wholesale Discount, and/or Returns Option Your Book

You can update the retail price, wholesale discount, and return status for a book within your IngramSpark account. These changes are now effective weekly. 

Changing Returns Status

Cutoff Time for Updates to Pricing

Discount Suggestions

How to Make Changes to or Add Pricing

List Price Suggestions

On-Sale Date

Time Zone Conversion Tool

Updating the Title or Subtitle

Changes or additional pricing information for other distribution channel markets should be submitted no later than 11:59 PM U.S. Central Time each Thursday, to have it applied in the Ingram/Lightning Source system the next day, Friday at 12:01 AM U.S. Central Time. The updates are then sent out to all of Ingram’s global distribution networks. You will see a "pending" message until the pricing goes into effect in our system on Friday.

To help with converting this cut-off time to your local time zone, you can find a time zone conversion tool here. 

NOTE: Due to Daylight Savings time changes happening at different times throughout the world, please always check the time for Nashville, TN, USA, to ensure you don’t miss the cut-off time of 11:59 PM U.S. Central Time each Thursday.

HOW TO MAKE CHANGES or ADD PRICING:

You can update the price of your book, wholesale discount, or returns status by logging into your IngramSpark account, clicking on the title of your book, which takes you to the Title Information page, and then clicking on the Print Info button. Scroll down to the section with pricing and click the edit button to the right. After updating the information click save.

This is the verbiage you will see on your account when you submit a price change:

Update your existing prices or add new markets by selecting a desired effective date from the drop-down list provided and editing the pricing fields displayed below. To remove an existing market please contact your Client Services Representative.

PLEASE NOTE:
If the list price is printed on the back cover of your book, you will need to submit a cover revision for your title in addition to submitting the price change.

If you are changing a title from returnable to non-returnable, booksellers will continue to have the right to return books for a period of 180 days from the date notice is provided to the booksellers, and the publisher will continue to have the obligation to reimburse IngramSpark for the current wholesale cost of the books being returned, plus any applicable shipping and handling charges. If you change a title from non-returnable to returnable, booksellers can return unsold copies of the book, even if the book was purchased prior to the return status change. For more information about returns, click here. 

When adding pricing for each market, round up the list price so it ends with .00, .95, or .99 which is more professional looking. As you can see in the example below, this was only done in the United States and Global Connect markets.

Bookstores and retailers want to ensure they receive their trade discount when they buy from a wholesaler, offering a 53% to 55% wholesale discount in the US market and a 48% to 55% wholesale discount in the UK, Europe, and Australia will help ensure this. As you can appreciate, we are not the only piece of the distribution chain in your title. Each company that is involved in the distribution chain may receive a portion of your wholesale discount.

AUSTRALIA: Compensation earned for books sold in Australia is charged GST before the payment is made to you. Divide your intended Retail Price by 1.1.

The pub comp calculator does not account for the GST on the cost of printing. In order to see what you will actually be paid, you need to calculate 10% on the unit print cost and deduct this from your stated pub comp.

Books have a higher price point in the AU market in comparison with US and UK markets. Do your research and price your book similar to those in your book's genre.

Offering a 53-55% wholesale discount should ensure the intended retail price is honored on online vendor sites.

Here are some things to consider when pricing a book:

• Offer your book at a list price that is considered a fair and reasonable price for each market the book is being sold into and the type of content of the book. 
• Assign a price to your title that conforms to trade standard pricing, ending in .95, .99, or .00 in ALL markets. 
• Pricing errors sometimes happen, and titles submitted with a list price greater than 99.00 (USD, GBP, AUD), will be reviewed by the Customer Support management team. If you believe your book is appropriately priced and exceeds 99.00 (USD, GBP, AUD) please contact Customer Support and let them know, so there are no delays with your book.

 

If you need to update your title or remove multiple subtitles, here's what needs to happen:

• Login to your IngramSpark account.
• Click on the title of the book you would like to update. This is a hyperlink that takes you to the title detail page where you can make changes.
• If you have the subtitle in the title field and in the subtitle field, the subtitle will appear on websites twice. To remove this, hover over the title field and a pencil will appear. Click in the title field and remove the subtitle and click Save.
• The information will update in the next metadata feed Ingram sends retailers throughout the day, every day.

ON-SALE DATE

We use the on-sale date listed for the title at the time distribution services are added by the publisher. The on-sale date is "locked" and cannot be updated unless the new date is at least 30 days into the future.

If you attempt to change the on-sale date, the book may already be printed and shipped. We cannot guarantee that pre-orders will be printed and shipped before the newly updated on-sale date.

Depending on how quickly sellers update their websites, they may continue to show the first on-sale date.

If a title is in production:
The on-sale date can be updated to a future date that is more than 30 days from the day the publisher tries to adjust it. For example...

If the date is 1/1/2023 and the current on-sale date is 2/2/2023, the publisher can adjust the date from 30 days up to one year forward to 1/1/2024 or backward 30 days to 1/1/2023 in their IngramSpark account. Click HERE for instructions.

If today's date is 1/1/2023 and the on-sale date is 1/20/2023, it's less than 30 days, so the date cannot be changed unless the title is taken out of production. 

If a title is in production with an on-sale date that has passed, the date cannot be updated.

To change an on-sale date

Log into your IngramSpark account

Click on the title of the book you want to change the on-sale date for

Click on the Print Info button

Scroll down to the On-Sale Date and hover over the date until you see a pencil, which allows you to make changes. Enter the new date and click save. If you are not able to change the on-sale date, contact the support team HERE for help.

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