I'm having a problem with a file of mine that says on hold and subsequently the ebook linked to it is revision in review. But the tricky thing is.... I can't do anything with it. There is no option to upload new files, or approve the file or anything. I can't get a hold of anyone on the live chat. Been trying for days, and i have sent an email to no avail. I think the no response is due to covid and I surely hope all is ok, but does anyone know how to fix this issue or can I not do it this end?
I am thinking I may have to create a new upload of the same book to bypass this issue, but I don't want to double up if I don't have to cos that could cause more drama than necessary. Any help from fellow community members would be greatly appreciated right now.
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