How do I remove my book from websites? If you would like your title to be canceled or removed so it is no longer available for printing, distribution, or download, through YOUR IngramSpark account, please send an email to the IngramSpark support team. Please include your account number and ISBN of the titles you want to be removed from distribution. The titles will continue to appear on your IngramSpark account, but the status will show as canceled. No books will be printed from the moment the title is canceled.
If your book was listed as returnable when it was canceled, booksellers have 180 days to return any unsold copies and you, the publisher, will be responsible for reimbursing them for those returns. The return amount may be deducted from your publisher's compensation or you may be billed for the cost of returns. More information about returns can be found here
To completely remove a title (or a previous version of that title) from a website is difficult, if not impossible to accomplish. Retailers purchase and retain copies of a title and will continue to show availability as long as they have inventory available for sale for that title. Even if the retailer sells out of the inventory, the title may continue to be listed on their website, permanently. In the case of an online retailer such as Amazon.com, who allows third-party sellers to set up virtual "stores" on the Amazon site, this is nearly impossible. These sellers may have new or used copies of the book and will show availability as long as they have inventory.
Once the on-hand inventory of a title is depleted, at least at the retailer level, the title should then appear as "title unavailable" on their website. If there is a new version of the same title, this new version should generate the first "hit" in the title search within that website. However, any used copies for the original version of that title may continue to show as available for purchase through third-party sellers on Amazon.
**If your title is canceled by the IngramSpark Support team, IngramSpark will not fulfill any new orders from the moment the title is canceled.