If you would like your book to be available for pre-ordering, it is important that a future publication date and on-sale date are used. Usually, you would set the publication date earlier than the on-sale date in order to have your book available for pre-ordering. However, not all retailers, such as Amazon, are able to agree to or abide by the contractual "rules" of the on-sale date and only recognize the publication date. It is recommended that the publication date and on-sale date are the same to avoid any problems with the available status or listing of your book on some websites.
Important things for you to know if you decide to use a future on-sale date for pre-ordering of your book:
We use the on-sale date to determine when we ship orders to our global distribution network (we ship pre-orders up to 10 business days before the on-sale date is reached).
You may see retailer websites list your title as available for ordering with no mention of pre-order. As long as your on-sale date is in the future, we are holding all the orders, although a retailer may not acknowledge this. Ultimately, Ingram sends out the metadata feed to the retailers, but we cannot control how every retailer lists a title on their website.
It is normal to see the pre-order status removed within the 10 business days before the on-sale date, as Ingram has already started shipping any existing orders.
We cannot make any guarantees as to how retailers will list titles. Some retailers only recognize publication dates and do not recognize on-sale dates.
Please ensure your finalized files are submitted before you enable the title for distribution. Uploading revised files after a book has distribution services added/enabled can cause with the revision being processed- if we have already received orders and are printing the book.
While the revised files are being processed the title is pulled from production and is no longer available for sale through our distribution network.
If the book is already in production and you upload revised files to many times, too often, some retailers may give an incorrect available status on their website. In this situation, you may need to contact the support team to help resolve this.
We use the on-sale date that is listed for a title at the time that title is enabled for distribution. If you update the on-sale date after the title is in production/distribution, we are unable to guarantee pre-orders will be printed and shipped 10 business days prior to the newly updated on-sale date and will refer to the original on-sale date.
We ship books 10 business days prior to the on-sale date.