If you would like to speak with a representative, you may email, call, or chat with the IngramSpark customer support team. Please anticipate a longer than usual response time.
COVID-19 continues to impact the book industry’s supply chain. IngramSpark is adapting to exceptional volume, changes in the nature of orders, and additional health and safety practices. These changes are worldwide and, while our U.K and Australian facilities have been operating to normal service levels, our North American operating and customer support turnaround times have been most impacted.
We, like you, understand and are working through the global impact of the virus. We appreciate your patience, continued business, and ongoing support as we all navigate these unprecedented changes and continue to grow together.
Please call or chat with us if you have a time-sensitive issue. Leave a message so we can return your call as quickly as possible!
email@example.com (US and Canada)
firstname.lastname@example.org (Australia and New Zealand)
US and Canada
Weekdays: 7:00am - 7:00pm (CST)
Weekends: 10:00am - 7:00pm (CST)
Great Britain, the UK, and Europe
+44 (0) 808 1648277
Weekdays: 8:30am - 5:00pm (BST)
Australia, New Zealand and International calls
+61 3 9765 4800
Weekdays: 8:30am – 5:00pm AEST
Chat is accessible by clicking on the blue Support button in the lower right-hand corner of your IngramSpark account. If we have an available agent you can click the Chat button to speak with a representative.
Weekdays: 7:00am – 6:30pm (CST)
Weekends: 10:00am – 6:30pm (CST)