Account Setup Steps:
Complete the New Account Process
Complete Publisher Compensation
If you have not started the process for opening an IngramSpark account, please follow the steps below.
Go to http://www.ingramspark.com/ and click on “Create Account.”
This takes you to the Create Your Account page. Once you have provided the information requested, please click on the blue “Continue” button to move forward.
You will receive a message similar to the one below:
Thank you, _______ for creating an IngramSpark account.
To complete the setup process just click on the link in the email that we just sent to you. You have 7 days to activate your account or you can easily start over by returning to our homepage at www.ingramspark.com.
Open your email to access the account verification link, and then log in to your IngramSpark account using your email address and password used on the Create Your Account page.
After logging in and agreeing to the general terms of the site, you will be taken through four agreements. You will be required to accept the Global POD agreement and the Global Ebook agreement, but it does not mean you are required to use those services. It simply means that you have those services on our account if you choose to use them later.
- Global POD - Print-on-Demand (POD) services via our Lightning Source companies in the US, UK, AU, as well as the Global Connect and Espresso POD networks.
- Global Ebook - Ebook distribution services to all of our Ebook Distribution Partners except Amazon Kindle and Apple.
- Amazon (Kindle) Ebook (optional) - If you want to distribute your Ebooks to Amazon Kindle. (You can opt-out if you are uploading directly to Kindle).
- Apple (Agency) Ebook (optional) - If you want to distribute your Ebooks to Apple’s US and International iBooks and iTunes stores.
Once you select “I Accept” for the agreements, you will enter your electronic signature and title (e.g., owner). Click on the blue “Sign Agreements” button, and you are ready to access your IngramSpark account!
Complete the New Account Process
When you log in to IngramSpark, you are taken to your Dashboard. You will see this page each time you log in. You should notice the section in the middle of the page titled “Account Setup Tasks” with a green checkmark beside “Complete Account Information.” There are three other account setup tasks to complete before you can move forward with setting up your books and uploading your files. Once all sections are complete, the red X’s will turn into green checkmarks, and you can begin setting up titles and uploading files. For a video guide of the account setup process and your Dashboard, please click here.
Outlined below is information regarding each account setup task.
This section will already be complete when you log into your account, and it contains information such as your name or business name and address. You can see this information by clicking on in the top right corner and then click on Account Information which takes you to the page where your account information is located. If you need to update information, click on the “Edit Account Information” button.
*Please note that the Account Login ID (your email address) is the only thing that cannot be changed; however, you are able to change the email address that receives notifications.
Complete Publisher Compensation
If your book has any sales through Ingram’s distribution channels, you will receive compensation payment for books sold via direct deposit or PayPal. This is the section where you enter your bank account or PayPal information so you may receive publisher compensation. This information is in regards to compensation only.
The business name must match the name on the bank account. If you do not have a business and are self-publishing, you can set up the account with your name (matching the name on the bank account). If you are wanting to have a publishing company name displayed for your book(s) instead of your name, you can request support add an imprint to your account. When you set up a new title, select the imprint as your publishing name.
Because all transactions require a valid credit or debit card, you will need to provide this information within your account. This includes fees related to title setup, revisions, and orders. For your security, the credit card information is encrypted and can only be entered and changed by the account owner.
In the US, we accept American Express, Visa, MasterCard, and Discover.
In the UK and Australia, we accept Visa and MasterCard.
IngramSpark requires all publishers to submit tax information for reporting purposes. Publishers may claim tax exemption in this section of the account. Tax exemption is only applied when the necessary paperwork is completed. If you are claiming a tax exemption, you will need to click the blue “Claim US Tax Exemptions” button on your account and complete the steps.
If you have any tax-related questions, you may be able to find the answer in our Sales Tax article:
You may upload tax documents through your account:
Click on the drop-down arrow in the top right corner of your account and select Tax Information. You can upload your tax documents on the Tax Information page.
US and Canada: ingramsparksupport@ingramcontent.com
United Kingdom: ingramsparkinternational@ingramcontent.com
Australia: IngramSparkAustralia@ingramcontent.com
(Please include your account number in the subject line. Sending an email to multiple addresses may delay the response time).
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