Uploading a new or revised/updated file is fast and simple. When uploading a revised file, the entire file needs to be uploaded through your account. We cannot accept files through dropbox or other delivery methods.
Book Has Been in Distribution and a Revised File is Submitted
Book Interior Revisions and the Cover File
How To Change Cover Lamination Type
How To Upload a New or Revised File
Publishing Industry Standard for Revising a Book's Content
HOW TO UPLOAD A NEW OR REVISED FILE
When uploading a revised file, only upload the file that needs to be replaced. For example, if you updated the cover file, only the revised cover file should be uploaded. If you revise both the cover and interior files, you will upload the revised file for each. We charge a revision fee for each file that is uploaded.
- Click on the title of your book; this takes you to your Title Details page.
- On the top right-hand side of the page, you will see a button “Upload New File”.
- A revised file cannot be submitted until the "Upload New File" button is there.
- Click this button and then upload your revised file.
- Click the “Continue” button at the bottom of the page and pay the $25.00 revision fee to ensure we receive your file for processing.
The turn-around-time for processing files for a new title is 3 business days.
The turn-around-time for processing a revised file is 1-2 business days.
If you submit a file containing only the updated pages or corrected area, your title’s page count and/or printing will be incorrect. The entire file must be uploaded for your book to print correctly.
If your designer or a 3rd party will be uploading the files, please see this article for more information about uploading files: Title Setup
Also, if your page count increases or decreases by more than four pages, a new cover file may need to be uploaded. This is because your spine width may change due to the page count alteration. The best way to determine if you need a new cover file is by using our Weight and Spine Width Calculator. You can use this helpful tool to compare your spine width before and after the page count change. If the spine width changes, an updated cover file is needed.
What Is Content Upload Validation?
Content Upload Validation is a PDF file analysis tool that can assess the quality of cover and interior files uploaded within an IngramSpark account.
This tool allows Lightning Source (printer for IngramSpark) to look at the PDF content uploaded and provide on-screen feedback to you about anything that could be detected in the file that could prevent or delay your book from completing the title set up process.
Content Upload Validation Process
When you submit a revised file for a book you need to make changes to or you set up a new title and upload the cover and interior files through your IngramSpark account, you will see the message CONTENT UPLOAD VALIDATION, while this tool checks your files for technical issues such as:
- Fonts not embedded
- File contains transparency
- Low-resolution images
- Spot colors used
- Damaged PDF document
- Color space used
- Password-protected file
If the file(s) do not pass the Content Upload Validation process, the system will provide you with a list of the errors found within the file that you will need to correct and then upload the corrected file.
If the files pass the Content Upload Validation process, but the Lightning Source premedia team finds a problem with the file(s) you will be notified by email of the corrections to be made. You can also access this information through your IngramSpark account when you see the "Title Processing Error" status for your book by clicking on the link.
When the Content Upload Validation function is performed, your files have not yet been released to Premedia for processing, so, there is no cost associated with replacing a file (revision) and performing a new Content Upload Validation.
You will need to correct the files and upload them again. You can replace and validate files as many times as needed. You are not charged a revision fee until you upload a revised file after you have approved the eproof. If corrected files are not uploaded, we cannot complete your title set up work.
Some of the items detected by the Content Upload Validation function will be things that Lightning Source can attempt to fix for you at no charge.
When this happens, you’ll see the following note in the on-screen messaging:
Corrections to some errors cannot be 100% guaranteed. For this reason, we strongly recommend reviewing a printed copy of the final book when taking advantage of this free correction service.
If Lightning Source is not able to offer a correction to an error found, for example where fonts are not embedded, you will not see any messaging offering the free correction service. Instead, you will be asked to replace the file uploaded with your own corrected version.
Should we find any errors you will see on-screen messaging advising you to either correct and re-upload your content or, where possible for us to do so, offering a free file fix option. If there are no problems with your files, you should receive an electronic proof to review and approve within 3-5 business days.
If the files do not pass the Content Upload Validation process, the system will provide you with a list of the errors found within the file.
If the files are successfully submitted but premedia finds an issue with a file, the title will show a "Title Processing Error" message link which you can click on for the error details. You will also be sent an email with the corrections to be made to the file(s).
The very last step of the title setup asks you to submit your files. You will see a display similar to the image below.
PUBLISHING STANDARD FOR REVISING A BOOK'S CONTENT
If your title has never been in distribution, any changes can be made to your title.
If your title has been in distribution, industry-standard says only 20% of your book or less can be updated. Any substantial changes are not allowed, as they typically result in distribution issues. For example, changing from paperback to hardcover is not allowed.
*If you are updating more than 20% of your book, we recommend purchasing a new ISBN and setting up a new title on your account.
If your title has been in distribution and you only need to make minor changes, you may do so. Examples include updating a subject code, book description, or review quotes.
BOOK INTERIOR REVISIONS AND THE COVER FILE
If you update the interior file for a book that affects the way your book is printed, you may need to submit a new cover file. For example, if you change from Standard Color 50 to Premium Color, the weight and thickness of the paper are different, and the book’s spine width will change. A new cover file with the correct spine width will need to be submitted to accommodate your changes and ensure the best printing results.
You should be prompted during the metadata change to submit a new file if necessary.
Any revisions that affect the printing of your book will also affect the printing cost of your book. You can use the online calculators to see if the print cost of your book is affected:
Print & Ship calculator for orders you place
Compensation calculator to determine if the retail/list price or discount needs to be updated
HOW TO CHANGE THE COVER LAMINATION TYPE
If you want to change the lamination on your existing title from gloss to matte or matte to gloss, please click on the symbol below that will appear next to your metadata information. Make the change and click save.
*Please note that it can take 24-48 hours for the laminate type to update. Please review your title information to confirm the update before placing an order.
After your files have been uploaded and processed, you will have an eproof to review and approve (if it looks correct to you) through your account. You will also receive an email with a link to the eproof. Approving the eproof allows your book to be placed in production so it can be printed and/or distributed. To add distribution services, be sure to click the "enable distribution" button.
There is a $25.00 file revision fee per file uploaded. If your book has not been in production and you reject the eproof, you will not be charged a revision fee when you upload another revised file. You can upload as many revisions as needed and will not be charged a revision fee unless you approve the eproof. After approving the eproof, revision fees will be charged for any revised/new files that are uploaded. If your book is on waitspecs (in the "Waiting for Customer Specifications" status) and you upload a revised file, you will not be charged a revision fee.
This tool allows Lightning Source (printer for IngramSpark) to look at the PDF content uploaded and provide on-screen feedback to you about anything that could be detected in the file that could prevent or delay your book from completing the title set up process.
IMPORTANT NOTE: If the book has been in distribution and a revised file is submitted, any orders received from our global network of distribution partners must complete the printing process before the revised files can be processed. If your book is selling really well, there may be delays in processing the revised files. Please contact support with any questions or concerns.
CONTACT SUPPORT if you have any questions about the file correction information you receive:
US and Canada: ingramsparksupport@ingramcontent.com
United Kingdom: ingramsparkinternational@ingramcontent.com
Australia: IngramSparkAustralia@ingramcontent.com
(Please include your account number in the subject line. Sending an email to multiple addresses may delay the response time).
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