Unable to access an account? Forgot the password? Experiencing problems logging into your IngramSpark account?
The Ingram companies are PCI (Payment Card Industry) Compliant. Part of our compliance includes encrypting user passwords to protect our customers against any malicious access to their accounts. Due to this requirement, we cannot provide your password to you. However, you can request a temporary password to log in and create a new password of your own choosing. To request a temporary password:
- Click “Log In” on the IngramSpark website: https://myaccount.ingramspark.com/
- Click on the blue “Forgot your password?” link
- Enter your email address and click on the blue “Reset Password” button. This will generate a temporary password which will be sent to your email address.
Passwords are upper/lower case and space sensitive, so be sure you are entering the temporary password correctly. For example, if a lower case “n” is entered as an upper case “N”, the password will be rejected.
You can also copy and paste the temporary password into the password field. Be sure to remove any spaces that could appear before and after the temporary password.
If more than one temporary password is requested, you will need to use the most recent temporary password sent to you. Any previous temporary passwords are considered invalid once a new temporary password is requested.
If you continue to experience problems trying to access your account, please contact IngramSpark Support.
Give us a call:
US and Canada: +1 (855) 99SPARK or (855) 997-7275 (Weekdays 7:00 am- 7:00 pm, Weekends 10:00 am - 7:00pm Central,U.S.A.)
United Kingdom: +44 808 164 8277 (Weekdays 8:30 am - 5:00 pm UK Time)
Australia: +61 3 9765 4800 (Weekdays 8:00 am – 5:00 pm AEST)
Or email:
US and Canada: ingramsparksupport@ingramcontent.com
United Kingdom: ingramsparkinternational@ingramcontent.com
Australia: IngramSparkAustralia@ingramcontent.com
(Please include your account number in the subject line. Sending an email to multiple addresses may delay the response time).
Comments
2 comments
NO,..this is NOT helpful. My account has been blocked, the password has been blocked, every time I attempt to change it it returns me to the same page which didn't work on the prior attempt. I used to find a phone number on the pages to call and talk directly to a live, corporeal being which would most often be of great help. This, on the other hand, is futile.
Hi Ray,
I see that you called and spoke with Heather today. I'm glad she was able to help you log in! If you need assistance in the future, you can reach us at 1-855-997-7275 or ingramsparksupport@ingramcontent.com.
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